Monitoring Features:

Telephony Integration Features:

• UL Listed Central Station

• NMC's UL2050 listing provides opportunities in the high security market

• Live Operator Answering within Two Rings

• Long Range Radio (Alarm Net)

• Integrated Receiver Formats

• Advanced Two-Way Voice with Telephony Integration

• 5-Point Catch All System, to significantly reduce undefined zones

• Customized Special Instructions Automatic and Integrated in Monitoring Software

• Customized Corporate Account Monitoring with Detailed Reporting Features

• Integrated Advanced Holiday Scheduling

• Integrated Alarm Prioritizing (Auto Priority)

• Real Time Quality Control

• Auto Dialing
• Telephony Integration with Monitoring Software (Automatic Account Delivery)
• Automatic Call Priority Systems
• Xanboo based services provide access to alarm information and remote control over wireless devices
• IVR (Integrated Voice Response) VRT II (Voice Response Terminal)
• Production Management
• Forecasting Management
• Customized Call Recognition on Voicemail Messages
• Automatic Call Forwarding on Recognized Phone Numbers
• Multiple Voicemail Message Capabilities
• Voicemail Boxes with Advanced Scheduled Paging
• Text Paging

Account Management Features:

Redundancies Include:

• Alarmaccount.com enables selected end users to maintain their account information securely

• Long Term Account History Archiving

• Voice Recording with E-mail of Calls with Long Term Digital Storage

• Remote Access to Place Accounts On/Off Test Including Wireless Access

• Scheduled Call Lists Automatic and Integrated in Monitoring Software

• Power Generator
• UPS Battery Backup
• Uninterrupted City Power Grid
• Redundant Monitoring Systems (MAStermind)
• Automatic Redundant Phone Switch
• Automatic Fiber Routing on All Phone Lines